• Your Trusted Service Provider

  • +971 52 971 5189
  • Sultan Group Investments, Al Khabaisi, Dubai

Thank you for visiting us. This privacy policy explains how we collect, use, and disclose your personal information when you use our website.

By accessing or using the Site, you agree to the terms of this privacy policy. If you do not agree with the practices described in this policy, please do not use the Site.

Information We Collect

We may collect personal information from you when you voluntarily provide it to us through various forms on the Site. The types of personal information we may collect include:

  • Name
  • Email address
  • Phone number
  • Other information you choose to provide

Additionally, when you visit our Site, we may automatically collect certain information about your device, including your IP address, browser type, referring/exit pages, and operating system. We may use cookies and similar tracking technologies to collect this information. You can disable cookies through your browser settings, but please note that some features of the Site may not function properly if cookies are disabled.

Use of Information

We may use the personal information we collect from you for various purposes, including:

  • Providing the services you have requested, such as doctor consultation at home, skilled nursing care, elderly care, mother and child care at home, physiotherapy, occupational therapy services, and nanny services.
  • Communicating with you about your inquiries, requests, and appointments.
  • Sending you newsletters, marketing materials, or other information you have subscribed to, related to our services.
  • Improving our website and analyzing trends to enhance user experience.
  • Protecting our rights and preventing fraudulent activities.

Disclosure of Information

We may share your personal information with third parties in the following situations:

  • With your consent or at your direction, for example, when arranging doctor consultations or other services at your home.
  • With service providers who assist us in operating our website and providing our services, such as medical professionals or caregivers.
  • In response to a legal request or a court order, or as otherwise required by applicable law.
  • To protect our rights, property, or safety, or the rights, property, or safety of others.
  • In connection with a merger, acquisition, or sale of our company assets, where personal information may be transferred or disclosed to potential or actual buyers.

Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.

Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.

Links to Other Websites

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or the content of those websites. We encourage you to review the privacy policies of those third-party websites before providing any personal information.

Changes to this Privacy Policy

We may update this privacy policy from time to time. Please review this policy periodically for any changes.

Contact Us

If you have any questions or concerns about this privacy policy or our privacy practices, please contact us here.